SPOT Business Systems :: What's New!

What's New!

You Spoke ... We Listened

With SPOT you have the latest and most advanced features available to run and automate your business. Here is a short list of new and enhanced features.

  • Various new reporting features released
  • New "Coupon Summary Visit Totals" report
  • Launching Delivery Console in SPOT will no longer automatically login the user
  • Additional enhancements and bug fixes
  • In the Customer View screen, the email address will now show in red and be marked "Invalid" if the address has been blacklisted
  • SPOT now has the ability to mark an active subscription plan as expired with 0 items remaining
  • Additional enhancements and bug fixes
  • In the Configuration Tracking screen, the list of changes can now be searched for a specific term
  • "Created/Issued" and "Expires" columns have been added to the Coupons tab in Customer View, as well as a filter to show/hide unredeemed expired coupons.
  • HSL number, hotel guest name, and hotel room number have been added to the report-based invoice layout
  • Additional enhancements and bug fixes
  • SPOT now can attach a PDF invoice instead of embedding a visual invoice in an email
  • Support for subscription-related email tokens have been added to SPOT
  • SPOT now can use saved email templates for various email events instead of template files
  • Additional enhancements and bug fixes
  • A "Content" column has been added to the Mobile Pickup Alert screen, which shows the content of the SMS received from the customer.
  • @FIRSTVISIT has been added as a supported email token in SPOT.
  • Change - Sales of subscription plans to route customers were showing up in Counter group of sales reports.
  • Additional enhancements and bug fixes
  • Subscription plans can now be flagged as "Display On Web", allowing them to be surfaced in CustomerConnect and MDC Mobile.
  • New Report - Incoming Summary by Referral to Sales section of Reports Gallery.
  • New Daily Production - Presser Summary report, which is a summary of the Daily Production - Presser Totals report.
  • Additional enhancements and bug fixes
  • Customers with subscription plans can now be automatically emailed and/or sent an SMS message when their subscription is used up for the current period.
  • Subscription plans can now have a duration of one year.
  • Added "Coupon Redemption Postback URL" setting. This is the URL the customer will be redirected to after a Click to Redeem coupon link is clicked.
  • Additional enhancements and bug fixes
  • In the Credit Card Reconciliation screen, the user now has the ability to void/refund a credit card transaction that is only seen on the processor side.
  • Sweden has been added as a locality in SPOT
  • The subscription auto renewal service will now log credit card transaction data into the same log tables that SPOT does.
  • Additional enhancements and bug fixes
  • SPOT now has the ability to send an email automatically when a subscription plan is activated.
  • SPOT now allows a customer to be upgraded to a more expensive subscription plan before the current plan expires.
  • Route Customer Delivery Settings now supports Delivery Console route pickup/delivery types.
  • Additional enhancements and bug fixes
  • The subscription renewal service will now use cash credit as a tender to renew the subscription if it is available.
  • New report A/R Customers with Expired/Declined CCOF run by store and bill group for date range.
  • Added SMS signup function. If the customer sends to the SMS number "sign up", they will receive back a link.
  • Additional enhancements and bug fixes
  • New Bag Assignment for Reassignable Bags by Customer and Date report, similar to Bag Scans By Customer And Date report but for reassignable bags only.
  • The Web Requests > Customer Signup Attempts report can now be emailed automatically via Reports Queue.
  • A "Video Tutorials" option has been added to the Help menu in the SPOT client. This will take the user to the SPOTposMedia YouTube channel.
  • Additional enhancements and bug fixes
  • A "Customer Signup Attempts" report has been added to the Web Requests folder in Reports Gallery. This report shows all attempts to sign up as a customer via CustomerConnect or MDC Mobile apps.
  • When Use Delivery Console is enabled, there is now a "Go to Delivery Console" entry in Delivery > Routes, so that you can jump to delivery console even if no routes are defined directly in SPOT.
  • New reports added: Active Subscriptions, Subscriptions by Date. Both organized by Store, Subscription Plan, Subscription Level and sorted by start date. Both include customer, start date, last used date, expire date, auto renew, items allowed, used, remaining and percentage used.
  • Additional enhancements and bug fixes
  • SPOT help menu now has a link to the Learning Academy
  • New Subscription Sales By Item Report, shows subscription sales for period selected
  • Additional enhancements and bug fixes
  • The ability to search for invoices by reassignable bag ID has been added to the invoice search screen.
  • Two new searches were added to Search: Locker Orders Open and Locker Orders By Date
  • Added a setting that will cause SPOT to automatically update the customer's home during "Quick or Detail receive store" in which the invoice is created.
  • Additional enhancements and bug fixes
  • Added click-to-redeem support for emailing rewards.
  • HSL/Edit Definitions - Change ID/Key now allows alpha characters.
  • Customer View - Now shows when Twilio (SMS) STOP command was issued.
  • Additional enhancements and bug fixes
  • Added ability to save HSL Photos from SPOT to the user's PC, or to email to the customer.
  • Added Live View and Session History to Delivery Console.
  • Added a Quick Search box to Customer View > Details > Heat Seal Items.
  • Additional enhancements and bug fixes
  • A coupon selection has been added to Coupons By Description - Visit Totals report.
  • The ability to send a push notification to tell an on-demand route customer with ready orders to schedule a delivery request has been added.
  • Added ConveyorClientName and ConveyorName to Help > About screen.
  • Additional enhancements and bug fixes
  • Spell checking has now been integrated into the email composer.
  • Added historical route plan view in Delivery Console to view/print previous manifests.
  • CustomerConnect will now send welcome emails/text to customer converting from counter to routes.
  • Additional enhancements and bug fixes
  • The ability to see the API key used by RouteTrac Mobile, SPOTTrac, etc. has been added to the About screen.
  • Added a Documentation option to the help menu. It opens the SPOT documentation site.
  • Added new setting to enable/disable the "On My Way" feature in Customer Connect version 3.
  • SPOT now has the ability to show in Search screen and Visual Invoice if a non-route customer is eligible to be added to a route.
  • Additional enhancements and bug fixes
  • New dashboard for Notification Center that can be displayed from both the Alerts and Recent Transactions tabs of SPOT
  • Added a "Locker KPIs" report under Reports Gallery > Locker
  • Updated various route-related reports to work for both routes and services plans
  • Additional enhancements and bug fixes
  • A workstation setting has been added to cause SPOT to open a route in the SPOT Delivery Console instead of the SPOT built-in route view. This is only useful for customers already using Delivery Console to manage their routes
  • Added a "Recent Kiosk Signups" alert that shows orders from customers that signed up via the Kiosk in the past three days
  • A customer name search mode has been added to SPOT that requires only last name and first name fragments to be entered
  • The ability to text individual SPOT users and user groups has been added to the Batch Email/SMS screen
  • Several additional bug fixes and enhancements
  • SPOT now has the ability to attach invoices in PDF format when using the "Email Invoices" function of the View Statements screen, instead of embedding them in the email in HTML format
  • The ability to require a percent deposit for describe-and-price items has been added to SPOT
  • Several additional bug fixes and enhancements
  • Hotel Orders Due report can now be run for multiple hotels at once
  • Added Partially Assembled Orders report to Reports Gallery > Conveyor. Unlike Conveyor Waiting Items, this is grouped by store, then by counter/route/hotel
  • Several additional bug fixes and enhancements
  • Added "Zero Discount Coupons" and "Zero Discount Coupons (Select List)" reports to Reports Gallery > Adjustments
  • Added a new conveyor operation to offload conveyor orders within a date range selection
  • Additional enhancements to automated conveyor functionality
  • Additional enhancements to Route Manifests
  • Change to Tailwinds tagging functionality to remember patterns as well as tag numbers
  • Enhanced OTS Route Reminder functionality
  • Added ability to generate Pickup Only & Delivery Only route manifests
  • Added customer sign-up date to "Lost Tuna" report
  • Several additional bug fixes and enhancements
  • Additional enhancements to coupon functionality
  • Added "Repeat" button to Detail screen to duplicate the last marked-in item
  • New "Batch SMS" feature in Batch Operations
  • New "Email Inbox Sweep" scheduled task type to bring incoming emails into Notification Center
  • New "Clearent Token Updates" report
  • New "Period Sales By Service By Department" report
  • Additional enhancements to SPOT Offline Services (S.O.S.)
  • Updated "Coupons By Customer (Select List)" report to include a "Last Visit Date" column
  • Additional enhancements and fixes to various features
  • Added ability to email a statement in Customer View using "Print/Email Statement" button
  • Enhancements to SPOT Offline Services (S.O.S.)
  • Updated SPOT logo and splash screen
  • Additional enhancements and fixes to various features
  • Added a new "Customer Invoices" button to Customer View
  • Added a new friendly wait dialog while a report is run
  • Updated Customer Profiling to include phone and address type filters
  • Enhancements to locker functionality and the "Locker Activity" report
  • Added support for USB cash drawers
  • Updated "Daily Production - Presser Totals" report
  • Enhancements to locker functionality, including a new "Locker Activity" report
  • Updated Telogis maps to the latest available versions
  • Enhancements to Notification Center
  • Enhancements to locker functionality
  • The ability to manually assign an invoice to a locker bank has been added to Order View in SPOT
  • "Delivery Comparison" report enhancements
  • Enhanced SPOT API documentation
  • New optional data node for printed invoices to display the total sum of all savings (discounts, coupons, adjustments)
  • FedEx added as a provider to shipping integration
  • A "Locker Pickups" tab has been added to the Notification Center if new locker functionality is active
  • Option to "Prompt for Promised Date Change" setting added to Split Reasons
  • Configuration Tracking now has "Export" and "Filters" options
  • MDC Mobile App now supports locker integration
  • Home screen logos may now be either 130x75 pixels or 185x80 pixels in size
  • "Cash Received" report now supports accessing archived data
  • "Daily Report" sorting enhancements
  • RouteTrac Mobile App enhancements
  • A To Do task list has been added to SPOT, available from the Home Page
  • Price tables in SPOT can now have production promised date schedules
  • A "Key Performance Indicators" report has been added to the Management folder of Reports Gallery
  • MDC Mobile App now supports logging in with biometrics
  • RouteTrac Mobile App now supports logging in with biometrics
  • Security option to restrict the use of the "Reset Button" in Assisted Assembly
  • Integrated "Mobile App/API Feedback" into the "Notification Center"
  • Customize your "Customer Info Slip"
  • Updated "Mobile App" usage reports
  • MDC Mobile performance enhancements
  • Activity log enhancements
  • Ability to email open A/R invoices to a specific customers
  • "Cashout Summary by Date" report as a Report Queue enabled report
  • SMS reply logic for Store closed and Late Responses
  • UPS shipping integration
  • Suspend/pause route delivery via MDC Mobile option
  • "Store Description" option for display on web and in Mobile app
  • Search for a customer and "Add Pickup Request" on RouteTrac
  • Alternate invoice Mnemonic option making inventory transfers simpler
  • Touch ID login support for MDC Mobile and RouteTrac
  • MDC Mobile App supports the signup option for static or on demand service
  • MP Special arm configuration tool avaiable in SPOT configuration tool
  • Sortable columns in "Notification Center"
  • QC Flags for Redo Items
  • Updated RouteTrac Mobile delivery screen
  • Fast access from Quick screen to Pickup screen for customer with nothing to drop off
  • Option to "Bypass" the auto route selection at customer signup. This allows the user to manually assign a route customer to a specific route