Support Contact Information
Support is available to hosted customers or those who have purchased SPOT and are currently enrolled in a fee based annual "Support Agreement". A current Support agreement is required for access to technical support services. With an active Support Agreement you are eligible to receive support via telephone, email, fax and web-based services. You also receive access to all software updates as they become available.
Please do not wait until you have an emergency to enroll in our support services. If you are not currently enrolled in a "Support Agreement" please contact SPOT sales at 801-20-2212 for more information.
Support Information Request Form
Please complete this form with your current contact and company information. Please describe your issue/question with detail so that we may understand and process your issue/question. This request will be sent directly to the support coordinator for evaluation and we will respond back to you as quickly as possible. Please ensure that your contact information is correct before submitting the form.