Clearent Acquires CompassMax - Letter to Customer
Dear Valued Customer:
On behalf of the teams at Compassmax and SPOT Business Systems, we wanted to share some exciting news about our companies that is sure to have a positive impact on you, our valued customers: After spending more than 25 years as competitors in providing software services to the dry-cleaning industry, our companies have joined forces! On July 16, 2018, Compassmax was purchased by technology company Clearent, joining SPOT as a subsidiary under Clearent’s newly formed division, Clearent Software Holdings.
We are excited what the future holds – for our companies and you, our customers!
In both of our companies, Clearent recognized a shared leadership in innovation, as well as a solid customer focus and a willingness to find unique solutions to suit the individual needs of the companies we serve. In bringing together our companies, Clearent has provided the opportunity for us to combine efforts, share innovative thinking and leverage our development spending on a single solution, rather than duplicate efforts.
In the near term both companies will continue to provide the exceptional level of service our customers have come to expect, providing full technical support and services for both the SPOT and Compassmax software solutions. Moving forward, our companies will be taking the best of both programs and combining them into one powerful program, focusing our combined innovation and development efforts on the SPOT platform.
Over the coming months, our companies will initiate a transition process to move Compassmax customers over to the SPOT platform. As a SPOT customer, you will continue to enjoy the features, functionality and service you always have. Our transition efforts to welcome Compassmax customers to the SPOT family will have no impact on our level of service to you.
Over the long term, you will begin to see the positive impact that our combined efforts will have – in the form of new features and new opportunities to help you focus more on growing your business.
We look forward to what the future holds for our combined companies! If you have questions, please don’t hesitate to contact us at 801-208-2212 or sales@SPOTpos.com.
Director of Operations
SPOT Business Systems