SPOT Business Systems has teamed with "Preferred" partners that work closely with you, the SPOT customer to provide "Best of Class" services to your business. These vendors are used every day by SPOT Business Systems and SPOT users around the world and have proven themselves as true "Partners" in the success of your business. They have proven to be "Best of Class" by providing outstanding performance, tools and support making your business run more efficiently.
These vendors assist SPOT Business Systems in creating the ideal operating environment for your business and will prove to be invaluable partners to you and your business.
+ eCard Systems
eCard Systems is an experienced, market-proven supplier of gift cards, gift card packaging, loyalty cards, key tags and a wide variety of card-based marketing products. Production has been optimized to allow both small, single-location merchants and franchise companies with hundreds of locations to cost-effectively implement a variety of highly-profitable card programs and promotional card campaigns.
eCard Systems, Inc.
7109 Bakers Bridge Avenue
Brentwood, TN 37027
866-776-7409 ext 104
A manufacturer of garment conveyors that will allow you to automate all aspects of your operation. We currently support Metal Progetti with a 24-hour delivery conveyor, auto assembly, distribution and order delivery. Metal Progetti has proven over the past four years that they have what it takes to install a partial or fully automated plant. For more information on conveyor systems contact:
Via A. Morettini, 53
06128 Perugia, Italy
+ TSYS Merchant Solutions
TSYS Merchant SolutionsSM is a leading payment processor with more than 30 years of experience providing first-rate service and comprehensive end-to-end payment solutions to businesses accepting payments across North America. Our dedicated, experienced team of industry professionals provides innovative card-acceptance solutions and unparalleled customer service every day to meet the long term needs of our customers.
TSYS Merchant Solutions is proud to offer the very best in:
- Next-Generation Credit Card Machines: accepting EMV and NFC payments (such as Apple PayTM and SamSung PayTM)
- Online Card Processing
- Security Suite of products including: Encryption, Tokenization and PCI Validation
- Fraud Prevention Tools and Education
For more information please contact your Tsys Merchant Solutions Advocates;
+ Computype Inc.
The last thing that you want to think about is garment tracking. Computype offers worry-free identification products designed to reduce time, cost, and more importantly eliminate labeling errors. Computype delivers the most effective data collection and garment marking solutions available. Our customized label materials and adhesives are designed to withstand the harsh environments associated with numerous dry-cleaning and laundry processes. We give our customers the option to buy pre-printed labels or printing systems for on-site label printing. Below are a few examples to help make your garment process more efficient,
- Provide label printers capable of producing the barcode label you need with custom software to optimize process performance
- Label stock matched with the best ribbon ink to ensure image durability
- Engineering services available for custom labeling solutions
- We have a number of material and ribbon options for garment marking from heat seal labels to dry cleaning tags (no adhesive).
- We have specialty in other industries beyond dry-cleaning – Laboratory, Library, Tire Manufacturing, Automotive, and Blood Banking. This translates to better engineered products for your business.
2285 West County road C
St. Paul, MN 55113
+ ELO Touch Systems
Elo TouchSystems, the global leader in touch technology, develops, manufactures, and markets a complete line of touch screen and touch monitor products. Elo offers the largest selection of touchscreen technologies, CRT touchmonitors, and LCD touch monitors and carefully designs each product for the demanding requirements of diverse applications, such as industrial, medical, POS, kiosks, retail, hospitality, transportation, office automation, and gaming.
Elo founders invented the touchscreen over 35 years ago. Since then, customers have used Elo touchscreens with one common, powerful result—advanced computer technology simplified for all users.
Contact SPOT Sales for more information or visit www.elotouch.com.
+ Jane Zellers
Jane C. Zellers, CED, consultant, lecturer and former owner of dry-cleaning establishments, comes from a three-generation dry-cleaning family and has been involved in the laundry and dry-cleaning industry all of her life. Her lectures and training programs have taken her across the United States and as far as England, Australia, New Zealand and the Middle East.
With Jane’s knowledge and experience she can help you make sure your business will succeed financially. She is recognized as one of the top consultants in the industry and one of the few qualified trainers to work with vintage restoration and couture clothing.
She also excels in workflow and trains companies how to set and reach PPH (pieces per hour) standards they desire to become profitable.
Whether you are a new startup or have been in the business many years, her services are invaluable to you. From mid-quality clothing to high-end couture, she has the experience to train you.
Jane C. Zellers
J C Zellers Training & Consulting
835 Fishburn Road
Hershey, Pa. 17033
+ The Route Pro
Your Best Route To Success
The Route Pro system works. It is the 21st century and dry cleaners are required more than ever to have a successful delivery program and no one does it better than The Route Pro. James Peuster enters his 11th year of consulting and has all the tools, techniques and tricks to drive your sales, retention and leadership team to build profitable routes. SPOT created specific route marketing reports to further assist James and his crew in measuring your success, one stop at a time.
DO ROUTES RIGHT OR NOT AT ALL-THE ROUTE PRO WAY WILL GET YOU THERE!
The Route Pro - Consultant
(877) DR-ROUTE (877) 377-6883 EXT 2
+ Christopher White
With over 13 years experience in the dry cleaning industry Chris possesses the expertise to develop and manage physical plants, implement retail locations, and configure productive routes. He has an extensive knowledge of textile cleaning and finishing techniques and is a recognized industry leader in this area. In addition, Chris has a vast knowledge of various operational systems, database management software, staff development techniques and excels at organizational team building. He is available to provide these services anywhere in the world and welcomes the opportunity and challenge your business may offer.
Chris began his career in the dry cleaning industry at an equipment company. In 1997, after several promotions within the equipment company, he was offered a position with Madame Paulette in New York City. In his role as Director of Operations with Madame Paulette, Chris was able to work with garments from the most exclusive design houses and cater to a clientele second to none. Chris was instrumental in developing the first ever touring division for off site dry cleaning.
Under his tenure Madame Paulette was recognized by New York Magazine in its annual “Best of New York” issue four times and was awarded the “Best of the Best of the World” in 2002 by the Robb Report. Among those and other accolades, Madame Paulette was recognized as one of “America’s Best Cleaners”, an independent dry cleaner ratings organization
For more information you may contact Chris at
Effective Solutions, Inc.
11655 A Ficus St.
Palm Beach Gardens, FL 33410
Phone (917) 749-5021
Fax (718) 857-2755
+ The Digital Ranch
The Digital Ranch offers web site design and implementation for any size business. Customers range from single employee cyber shops to large automobile manufactures. The Digital Ranch came on board as a preferred vender in November of 2004 as the choice for web development and integration for your stand alone web site, sites integrated with SPOT and the MyDrycleaner.com site. For more information please contact:
The Digital Ranch
1354 East 3300 South
Salt Lake City, UT 84106
PayPros is a payment technology company, dedicated to delivering an innovative, secure and fully supported payment solution. We support this vision with the PayPros Solutions family of products and services, a comprehensive array of customized tools, applications and valuable services for businesses. It’s why–since 1995–nearly 56,000 businesses process with PayPros.
For more information about Paypros merchant services, contact:
8200 Central Avenue
Newark, CA 94560
+ Epson America
Epson offers the most reliable line of printers available in the POS market. Westgate has been affiliated with Epson for 16 years and reached the "Acclaimed" vendor status four years ago placing Westgate among the elite of Epson resellers. When you think of quality printers that bring both performance and affordability, Epson in the choice.
+ HMC Solutions
The Ultimate in 24/7 Customer Drop-off/Pick-up and affordable Auto Assembly systems….
HMC Solutions helps clients simplify their daily dry cleaning operation through automation. HMC is committed to producing innovative dry cleaning systems that are appealing, affordable, and user friendly, while providing clients with technology, service, and support that will ensure dependable operation. For more information on systems contact:
Little Rock, AR
+ Ed D’Elicio
With more than 25 years in the industry Ed has what it takes to assist
you to grow your business with expertiese in many areas of the industry.
1966-1970 New York City school teacher
1970-1974 Partner in a 14 store chain of tuxedo shops
1974 – 1994 Owned and operated a few drycleaning plants one of them being one of the largest drycleaning plants in the State of Florida (14,000 sq ft) -- cover story of the October ’94 issue of the American Drycleaner magazine – The Plant of the Future
- First major route operator (5 routes) in Palm Beach County primarily serving Palm Beach, Jupiter Island, Singer Island, West Palm Beach and Boca Raton.
- Concurrently owned and operated one the largest tailor shops in South Florida (seven full time tailors)
1985-1986 (1 year and 3 months) Operated as interim President of a large industrial laundry (37,000 sq ft) as a potential buyer, after seller became very ill (decided not to purchase). Consultant for the past ten years
- In-house consultant and Vice President for a drycleaning POS computer company (DCCS) for three years
- Independent consultant for the past seven years
- Consulted to some of the largest independent drycleaners in the country
- Operated cost/management groups
- Hangers Cleaners – Consultant -- two one year contracts (24 weeks per year)
- Monarch Natural Cleaners – Consultant -- two one year contracts (26 weeks per year)
Seminars – conducted a series of seminars across the United States on various topics -- primarily starting and developing routes -- also drycleaning automation, financial analysis, computer integration, etc
Plant Design – over 50 designs in the last five years. Some examples
- Jones Cleaning Centers, Fresno, CA (7500 Sq ft) **Received award from the American Drycleaner for Best Plant Design -- 2004
- Rey’s Cleaners, Miami, FL (32,000 sq ft)
- Monarch Natural Cleaners, Camden, NJ (16000 Sq ft)
- Fabricare Cleaners, Norwalk, CT (8000 sq ft)
- Platinum Dry Cleaners, Naples, FL (8000 sq ft)
- French Cleaners, W. Hartford, CT (5500 sq ft)
Computer integration and garment tracking
- Currently integrating RFID technology and computerized conveyor systems into plant design
- Develop systems for tracking and monitoring work flow, productivity and timeliness while maintaining lot integrityFinancial analysis
Analyze Profit and Loss statements (P&L) to identify problem areas in the operational aspects of the business.
- Set up the templates for the Chart of Accounts to help clients better understand the accounting segment of their business.
- Business valuations - Value businesses for sale, purchase, partnership buyouts, etc. Have valued over tens of millions of dollars worth of business over the past few years
- Help identify, evaluate and structure acquisitions. Have directed and supervised the acquisitions of businesses ranging from $700,000 to $2.8M
- Route development and marketing
- Establish routes within a demographic area and show ownership how to operate, market, and map them, etc.
- Executive Director of America’s Best Cleaners
- Founder and operator of an organization for the top cleaners in various Metropolitan Statistical Areas in the US. To be a affiliate one must meet a rigorous set of criteria – essentially placing that cleaner at the highest level within its marketplace. Seen at www.americasbestcleaners.com
For more information you may contact Ed at
Effective Solutions, Inc.
11655 A Ficus St.
Palm Beach Gardens, FL 33410
(561) 694-8414 (Cell)
+ Ink Strokes
Dry Cleaning Labels: Heat Seal & Nylon Labels- Ink Strokes Inc. has spent 2 years developing Dry Cleaning Labels with MAXIMUM DURABILITY that will NOT FADE or WASH OUT and are compatible with SPOT Business Systems ItemTrac.
The marriage of our white nylon media, special formulated ribbon and printer gives this label the ability to withstand all washing techniques, including PERC!
Our special formulated ribbon is able to withstand harsh chemicals and have a CLEAR READABLE BARCODE at the end of each process. This label allows you to work in a fast and more efficient manner saving you money.
We offer Heat Seal & Nylon Labels in ANY SIZE: blank, pre-printed, and also with colored boarders to help you identify the day a garment has been brought into your facility. You can also use this color system to identify special washing techniques such as fire restoration items.
Ink Strokes Inc. has been in the labeling/bar-coding business for over 26 years and is located in Georgia. We are specialist in determining effective ribbon/ label and adhesives to meet our customer needs for almost any application.
Ink Strokes Inc. Inc offers SPOT compatible ItemTrac labels in a basic blank label or preprinted. Our Customer Service is the BEST in the Industry. Our highest goal is to exceed your expectations and deliver what you need to succeed.
Please give me a call at (678) 714-8035 if you would like Ink Strokes Inc. to send a printed label for testing in your dry cleaning facility.
INK STROKES INC.
SVP Sales & Marketing
1717 Bakers Mill Road
Dacula, GA 30019
We did not invent assembly conveyors; we just made them affordable.
If you have ever considered automating your assembly area, but found it too expensive, think again.
Quicksort, a designer and manufacturer of automated assembly conveyors, brings you an efficient, space saving, automated assembly option that won’t break the bank. Our system, with its proprietary software, makes short order out of assembly. Barcode technology coupled with a versatile assembly conveyor will reduce your labor and increase your accuracy. Today more than ever, your profits are driven by labor. Decreasing labor costs, increasing accuracy, reducing the assembly area and consistently capturing upcharges -- four great reasons to think again about automating your assembly.
Why assemble any other way when you can QuickSort?
+ The Zenger Group
The Zenger Group has teamed with SPOT Buinsess Systems to provides mailing and printing services to SPOT users. These services include StatemementPro, an automated process that eliminates your time and energy in mailing statements. StatementPro eliminates the need for printing, stuffing, sealing and reduces the cost of postage. This is done with a seamless integration from SPOT to Zenger Group headquarters in Buffalo, New York.
Please contact The Zenger group for more information
The Zenger Group
525 Hertel Avenue
P.O Box 647
Buffalo, NY 14207-0647
800.876.2440 ext. 1130