You Spoke ... We Listened 

Updated 6/21/2010

With the latest release of SPOT you now have access to latest and most advanced features to automate and run your business. A few of these features are noted below:

Added - Time Clock "Prompt for Shift Start Time"

• Prompt your employees when using time clock to enter the correct "Shift Start Time" when they clock in.  New reporting allows you to monitor the staffs clocking in early.

Added - Customer Information Slip

• Prints out an information slip every "X" visits by the customer that includes the customers name, address, phone and email information.  This gives you a tool for you and your staff to verify and keep your customers information up to date.

Added - HSL / Itemtrac Label Reservation

• You now have the ability to preprint HSL / ItemTrac labels and assign them to a specific customer.  This is primarily used in the restoration process when tagging garments on site during pack out.

Enhanced - PCI DSS 1.2 Compliance

• Change in the creation and management of Encryption keys used when storing employee PIN and Password, customer PIN and password and Credit Card on file data

Added -  Reporting

• "Incoming Summary - Revised", "Incoming Detail - Summary", "Outgoing Summary - Revised", "Outgoing Detail - Revised" reports have been added.  These reports all remove $0.00 priced items from piece counts.  An example is a VIP bag, upcharges or any other item that has a piece count and are a $0.00 price will not be included in piece counts in these reports.
  • "A/R Account Balances - Combined" report to A/R folder of Reports Gallery.  This report groups accounts only by billing group; and does not group by store.
  • Time Clock Wage  -  ADDED - "A/R Account Balances - Combined" report to A/R folder of Reports Gallery.  This report groups accounts only by billing group; and does not group by store.
  • "Time Clock Wages Report" to Time Clock folder of Reports Gallery.  This calculates the user's estimated pay based upon their hourly and overtime rates in Setup -> Users/Groups/Rights and the overtime settings in Store -> Timeclock Settings.
  • Coupons by Description - Visit Totals - Allows you to view what the customer brought in with the specific coupon and purchased along with the coupon allowing you to quickly verify if a coupon is bringing in the business you expect.

Enhanced - Customer Email

• Customer email addresses now have the option of being required at customer sign up
• Emails are validated as they are entered. This assists in keeping your email address list accurate
• Updated the customer "Invalid Email" report to include the xx@xx.xx format.
• Logic to wait for all orders in visit to be ready before email is sent
• Tokens for DueDate, DueVisit and DueToday

New - A/R Payment Email Confirmation

• Send an email to the customers with defined email addresses for payments posted and / or credit card transactions that have been declined.

New - Dashboard

• Provides anywhere access to your companies information via Internet Explorer, Safari, Chrome or Firefox
• View realtime production, lot manager, sales and reporting
• Direct access to the spot SPOT messaging system
• Map customer via Google maps. Includes color keys for customer trends in dollars, visits and orders
• Graph your production, pickups, drop offs and labor hours by department or security group

New - Calendar and Scheduling

• You now have access to an integrated calendar and scheduling tool.  This can be used to schedule restoration, drapery or any other time based services.   

New - Customer Rating Options

• You now have the abillity to configure and apply a color to a specific customer ratings.  This color will be displayed at the time of customer lookup and in any other areas of SPOT that have the customer view avaialble.
• You can now print customer rating information on Invoices, bag tags, quick visit and receipts.
• You may now see "Customer Ratings" information during customer lookup and  on customer view.  Colors are user definable by rating.

New - Assisted Assembly Logic and Reporting

• Enhanced Item status updates with "On assembly" and "Bay Location" on the item level, assembly and lot manager screens similar to the automated assembly screen updates
• Advanced messaging from the assembly bay announcing item assembly discrepancies
• Ability to split items from orders on screen in the assembly bay

New - Charity Reporting

• Report and track your customer charity programs with ease.  Use a date range to find all orders and dollars assigned to a charity program. This makes easy work of reporting on charity activity.

Updated - Batch Markin

• Used for quick and easy detailing / markin of orders with associated heat seal labels.  This was designed to work with hotel or uniform work .  Simply scan items from multiple people and SPOT will generate the proper orders. 

New - Hotel Configuration

• Ability to display all invoice item details on a hotel manifest

New - Coupon Options

• Lifetime "Max Usage" count in coupon definition.  This will enforce the  use of a predefined number of uses for a coupon per customer
• Coupon reports in detail or summary mode selectable by coupon
• "Coupon Summary - Combined" report

 New - Iowa Techniques conveyor support

• Support for Iowa auto assembly conveyors

New - White Conveyor conveyor support

• Support for White auto assembly conveyors

Updated - Batch HSL Markin process

• When using HSL this options allows you to detail an order at the front counter and later apply and associate the HSL tags to the detailed garments.

New - Production Status View

• This is a tool that allows the detailed viewing of stores and process steps within the stores.  You can now see in a single screen the quantity of all items in Assembly, Bagging, Detail, Hotel Rack and Quick.  You can also select what departments you would like to view.

New - New countries added to localization list

• Mexico, Botswana, Malaysia and Hong Kong have been added to localities supported by SPOT.  This allows customers to run SPOT in 15 countries localized to support the local date, time and currency.  These localities include Australia, Canada, England, Ireland, Kuwait, New Zealand, Scotland, United Kingdom, United States, Wales.

Updated - Route Functionality

• Enhanced bag scan logic to allow you to verify that a bag picked up from a customer has been detailed
• "Bag Scan History" button has been added to the route tab in customer view
• Enhanced reporting to support bag scan logic
• Enhanced tokens to be used on bag tags including, email address, phone, pickup data and delivery data from the customer route tab
• Invoice history now shows bag scan
• Route specific auto-adjustments can be added at quick or detail - This can be used for Fuel service charges for both Routes and Hotels
• Option to print "Bag Tags" or "Empty Quicks" for all customers on a current manifest
• Configure Driver Name and Driver Phone per route with token available on invoices and bag tags 

Updated - Automated Assembly Conveyor features

• Conveyor auto-split feature, to implement an ability to markin large orders, but have those orders split into smaller parts as they are loaded onto the assembly conveyor
• Ability to assemble orders by the first items on the conveyor that will complete the order piece count
• New reconciliation and utilize interface for all interfaces
• Report showing all items and invoices on automated assembly conveyor
• "Conveyor Waiting Items" and "Conveyor Waiting Items (Crossover)" reports

New - Google User Group

• Join us on the new SPOT User Group . This is an idea exchange forum and not a technical support tool.  All SPOT users with a current "Customer Care Agreement" are welcome to request membership.

Updated - Store login process

• Single key access to the updated and feature that allows the login and out of stores and workstation.

Updated  - ProductionTrac device (review details)

• On screen display of current PPOH, Commissions and Points to ensure your pressers are aware of current production and production goals
• Support for English or Spanish menu based on the SPOT user
• Enhanced future reporting options with the addition of Commission % and Goal Pieces Per hour at the SPOT user screen
• Trac your pressers PPOH in real time
• Trac redo's and reworked garments while in production
• Trac garment locations with definable item level process steps
• Invoice level process steps such as racking or quality control
• Time clock support for clock-in, clock-out and change of labor category is also supported on the device(s)
• Easy to deploy with just a single Ethernet cable to any location in your facility
• Designed and proven reliable for operation in your harsh production floor environment
• Updated reports that include presser production by item and detailed reports for garments pressed in a date range

Updated - CustomerConnect 

• Give your customers access to information 24 hours a day from your own website!
• Lookup current and previously sold orders.
• Account, statement and payment information
• Schedule or cancel a route pickup and delivery
• Modify customer, preference and credit card information.
• Email confirmation and customer interaction with completed transactions 
• Integrated messaging from the customer to your manager
• Integrated alerts to a single customer or to all customer with expiration dates

Updated - Assisted Assembly

• Let SPOT assist in your assembly bay by directing invoice and garments to an optimized assembly location.
• Replaces the need for spending ten's of thousands of dollars for a fully automated assembly system
• Automatically assigns location for individual garments.
• Visual and audible information is given for scans and assembled orders.
• Print invoices at assembly and go paperless in your plant.
• Integrates with lot manager.
• Hands free assembly rail designed by SPOT Business Systems converts any rail is now available from Cleaners Supply .

Updated - Storage Logic and Billing

• No more manual tracking of your storage invoices and billing. 
• Choose to bill by invoice or Item
• Use a fixed amount or percentage for charges
• Auto billing for monthly charges calculated at the time of pickup
• "Free Month" billing option

Updated - RouteTrac Manager mobilized by Airclic Mobile Technologies

• Use of a Nextel/Sprint phones and data services to track the location of vehicles
• Scan orders and bags at the point of pickup and delivery for time and location tracking
• Validate bags collected are for the correct customer at the time of pickup at customers door
• Seamless integration to our new "RouteTrac Manager"
• Web based access to track invoices, vehicles and driving habits
• Microsoft Mappoint integration with "Fleet at a Glance"
• Reports to Show cost per mile, miles driven, revenue per stop and more....

 Updated -  Retention Marketing and Reporting

• View trend-based reporting for customer's visits and purchases.
• View a customer's 12-month marketing information showing visits, days between visits, dollars spent, percentage of sales by department, and next expected visit.
• Configure expected visit variances by a parentage and by minimum days
• Limit the number of time you market to a current customer

Release / Disclaimer Forms

• Generate an automatic garment "Release Form" or "Item Disclaimer" for an item or upcharge.  You may also choose from a list of predefined release forms, or create your own.

Issue Manager

• Manage any type of issues in your company.  These are user definable 
• Automated configuration tool for easy setup and configuration

Advanced Production Commitments/Forecasting

• View from the "Home Screen," the department, category or item level production requirements for last week, this week or weeks to come.

 Labor Calculator / Estimator

• Integrated with Production Commitment logic to show your labor needs for future production, or to view what your actual labor was for a previous period.

 Updated - Route Operation integration with Mappoint

• Auto Assign a new customer to the correct route using defined route coordinates
• Verify a customer's address for assisted driving with turn by turn driving directions on the manifest
• Automatic route assignments for new customers by user defined delivery zones
• View routes by area via SPOTMap interface

Time Clock / Productivity Reporting

• Report by the employee, department, store or company.
• Integrated with Labor Calculator for real-time labor percentages and requirements.
• Allow employees to move from store to store and track labor per store accurately.
• Enhanced Pieces Per Operator Hour reporting to show labor categories and PPOH

 Updated - Email Support

• Automatic emails sent at the time of drop-off, rack, sold, overdue and A/R statements
• Customized your own email layout
• Batch email option to send an email to all customers selectable by customer, store or company
• A/R payments posted can now send a payment notice at the time the payment is made

Updated - Metalprogetti Conveyor Interface

• 24-Hour Kiosk in store, 24-Hour Kiosk Stand Alone, Auto Assembly, or Deliver to Counter operations are available.
• Enhanced tools to allow easy unloading of conveyor with a simple reconciliation of expected items.
• Route Sorting and Storage options with automatic unloading of orders by Route stop number for automated route truck loading 

Integrated Lot Manager

• View Open and Closed Lots.
• View current items in open lots.
• Manually create or close lots immediately.
• Split / Redo orders instantaneously from the lot manager.

Import / Export

• Enhancements for 16 more fields for import and export to enable easy updates to customer databases.