System Requirements / Compatibility

SPOT has been designed to take advantage of the most current versions of Microsoft Windows and compatible hardware.  We currently support Microsoft Windows XP, 7, 2003 and 2008.  We suggest you keep up with the latest service packs and security updates available from Microsoft.  Hardware configurations are very important in the smooth operation of SPOT.  You may save money on hardware to find that the money saved costs you in performance and reliability. 

Peripheral Support

Invoice Printer

  • Epson TMT-88IV, TMT-88V or TMT-90 (parallel or USB)

Tag Printer

  • Star Roll Tag Printer - (SP742MC GRY US) (Parallel only)

Credit Card Swipe

  • Magtek Dual Track Card Swipe (p/n 21073062)

Cash Drawer

  • Epson kickout / MS Cash Drawer - (EP125NK-M-P)

Touchscreen

  • ELO 17" Flat Panel LCD Touch Screen Monitor (ET1715L-7CWA)

Report Printers

*Before you purchase 3rd party hardware please verify compatibility and the available support options of these 3rd party devices.  Contact the SBS sales team at 801-208-2212 or via email at sales@SPOTpos.com for more details on supported hardware and peripherals.  

 

System Configuration

These are the minimum hardware requirements to operate SPOT.  

*Stand Alone / LAN based configuration

Server (Up to 5 Users)
Windows 7 Professional or Ultimate
Intel Pentium Core i3 Processor or Higher
4 GB of memory (minimum)
100 GB of disk space
Keyboard
Mouse
2 Parallel Ports
2 Serial Ports

Server (Up to 20 Users)
Windows SBS 2005/2008
Intel Pentium Core i3 Processor or Higher
16 GB of memory (minimum)
100 GB of disk space (SAS drives)
Keyboard
Mouse
2 Parallel Ports
2 Serial Ports

Workstation
Intel Pentium 3 Processor at 1 Ghz
2 GB of memory (minimum)
100 GB hard disk
Keyboard
Mouse
2 Parallel Ports
2 Serial Ports

*Centralized / Self Hosted Configuration

This document is available to give users of SPOT a starting point for server / software configuration when running in our Central / Self Hosted model. We use nothing but open architecture in the design and implementation of SPOT and the Microsoft network. If you are seriously looking at our Central / Self Hosted model you will not want to take this venture lightly. Even though the technology is standard the implementation is more than an average store operator or manager may want to deal with.   SBS strongly suggests a third party vendor assist you in the installation and maintenance of this environment. Below you will find a suggested shopping list of items to be used in your server farm. These are minimum suggestions only.  Servers will need to be configured and licensed properly as required by each manufacturer.

Data Base Server

Single Data Base server with 25 or fewer users.
Dell 1900 / 2900 / 710 series servers  (or similar)
Microsoft Windows 2008 Small Business Server Premium edition
16 GB of RAM (Minimum)
Single Xeon Processor (15 or more users requires 2 processors)
Redundant disks using SCSI 15,000 RPM disk configuration to match disk space requirements and disk I/O needs. Disk requirements will change depending on how you want to deal with redundancy of data and how much space is needed. You may look at performance and redundancy and have several options for disk configurations.  Read more on SQL configuration best practices at http://msdn.microsoft.com/en-us/sqlserver/bb671432.aspx .

Single Data Base server with 26 - 150 users
Dell 1900 / 2900 / 710 series servers  (or similar)
Microsoft Windows 2008 Server
Microsoft SQL Server 2008 Standard Edition
32 GB of RAM (minimum)
Dual Xeon Processors
Raid 1, 5, 10 SCSI disk subsystem with 15,000 RPM drives to match performance and disk space requirements. Disk requirements will change depending on how you want to deal with redundancy, performance and how much disk space is needed. You may look at performance and redundancy and have several options for disk configurations.  Read more on SQL configuration best practices at http://msdn.microsoft.com/en-us/sqlserver/bb671432.aspx .

Single application server for up to 40-60 users
Dell 1900 / 2900 / 710 series servers (or similar)
Windows 2003 / 2008 Server x64 w/Terminal services enabled and licensed
Citrix XenApp 4.5 / 5.0 / 6.0 Server - Advanced Edition or higher
32 GB of RAM (minimum)
Dual Xeon Processors
Perc Raid Controller
15,000 RPM SAS / SCSI drives
1 Drive for OS
1 Drive for Application
1 Drive for paging and temp files
Redundant disks are an option as long as the redundancy configuration and spindle count can handle the required Disk I/O

Multiple application servers being load balanced in a farm allowing 40-60 Users per server
Dell 1900 / 2900 / 710 series servers (or similar)
Windows 2003 / 2008 Server x64 w/Terminal services enabled and licensed
Citrix XenApp 4.5 / 5.0 / 6.0 Server - Enterprise Edition
32 GB of RAM (minimum)
Dual Xeon Processors
15,000 RPM SAS / SCSI drives
1 Drive for OS
1 Drive for APP
1 Drive for paging and temp files
Redundant disks are an option as long as the redundancy configuration and spindle count can handle the required Disk I/O

Notes - The use of a x64 based OS is suggested if the hardware will support this version of OS.  All Citrix server configurations should be installed and maintained by a local Citrix certified technician following best practices. 

Switch infrastructure connecting servers
Any business grade Gigabit switch

Virtual Environments
SPOT is currently running in both VMWare and Citrix XenServer environments.  SPOT technical support is not trained to assist in the support of your virtual infrastructure.  Please rely on a local service and support group to provide virtual infrastructure support services.