2010 User Conference Agenda

Friday - October 1, 2010
7:00 am – 8:30 am	Breakfast – Olympic Conference Center Sponsored by “The Digital Ranch”
8:30 am – 10:30 am	Welcome / Introductions / Goals What we are seeing! Priorities New - Features Review
10:30 am – 10:45 am	Break - Sponsored by “Select Risk”
10:45 am - 12:00 pm	New - Features Review Updated - Features Review
12:00 pm – 1:15 pm	Lunch - On the Terrace Sponsored by “Payment Processing, Inc”
1:15 pm – 1:45 pm	Jane Zellers / Eddie Mannis - “Strategic Fabricare Solutions”
1:45 pm – 2:15 pm	Matt Kool – “Iowa Techniques”
2:15 pm – 2:30 pm	Break - Sponsored by “Select Risk”
2:30 pm – 2:45 pm	Your Business and Social Media – “The Digital Ranch”
2:45 pm – 3:15 pm	James Peuster - “The Route Pro”
3:15 pm – 4:30 pm	Retail – BA Lab Printing Disclaimers Using Customer Rating Quick Options Detail / Markin Options Incentives	Routes –  JP / DS Gold / Silver Report like a “Pro” GPS Integration Google Maps Reconciliation RouteTrac – Print
6:00 pm – 9:00 pm	Cocktail Party / Dinner - Odin Restaurant “Nordic Feast” Sponsored by “Epson”

Saturday - October 2, 2010
7:00 am – 8:30 am	Breakfast – Sponsored by “Computype”
8:30 am – 9:00 am	Q and A From Yesterday From the Support and Development  – Erik Haslem / Spencer Killpack
9:00 am – 9:30 am	Credit Card Processing – JB / DS Know Your Costs / Minimize Your Costs – PPI Report PCI Compliance 101 – Requirements / Settings
9:30 am – 10:30 am	Break Out Session 1 - CJ / BA Lab Production HSL Reservations HSL Association Batch Markin / Detailing Assisted Batch Tag Entry Production Commitment Production Status			Break out Session 1 - GF Gold / Silver Reporting
10:30 am – 10:45 am	Break - Sponsored by “Select Risk”
10:45 am – 12:00 pm	Advanced Track – Session 1 – GF / DS Lab Report Queue Customer Profiling		Beginner Track – Session 1 - BA Gold / Silver Detail / Markin Options Price Table Options Configuration Process Marketing 100 Price Change Utility
12:00 pm – 1:00 pm	Lunch - On the Terrace Sponsored by “Payment Processing, Inc”
1:00 pm – 2:00 pm	Advanced Track – Session 2 Silver – GF /CJ Issue Manager Orphaned Garments Configuration Options Please Explain!		Beginner Track - Session 2 Lab – BA Things I missed! Search Customer Information CRM Messaging
2:00 pm – 2:45 pm	Break Out Session 2 - BA Silver Hotels	Break Out Session 2 - GF Lab Reporting			Break Out Session 3 – CJ/DS Gold Security
2:45 pm – 3:00 pm	Break - Sponsored by “Select Risk”
3:00 pm – 3:30 pm	Roundtable - Routes Silver / DS	Roundtable - Security Gold / CJ			Roundtable – Reports Lab / Gary
3:30 pm – 4:00 pm	Roundtable - Automation Silver / DS	Roundtable - Management Gold / CJ			Roundtable – A/R Lab / Gary
4:00 pm – 4:30 pm	Roundtable - Production Silver / DS	Roundtable – Markin / Detail Gold / CJ			Roundtable – Reports Lab / Gary
6:00 pm – 8:00 pm	America’s Best Cleaners Cocktail Party – at the “The Chateaux”